Job Description

Maximize company sales growth and profitability through subject matter expertise in floral in support of delivering an engaging experience to every customer, every time.

A day in the life as a Floral Designer:

• Assist with purchasing and managing garden and flower inventory (waste) of the flower department to ensure an adequate supply to meet daily sales and customer needs
• Design floral bundles that evoke the Hudson Grace aesthetic
• Support and maintain store sales and service goals and standards as communicated by the sales manager or sales team lead.
• Lead by example and support store management in holding self and others accountable for store profitability and safe work practices.
• Maintain a strong, visible and positive presence on the sales floor.
• Support all efforts and initiatives across all business channels implemented by the company.
• Support the company’s mission and goals, including applicable key performance indicators (KPIs).
• Learn company products and be able to effectively communicate to customers

What you’ll bring to the table…

• Knowledge of maintenance, color and key properties of flowers is a must
• Responsible for assisting with visual display of flowers
• Possess and demonstrate company standards in selling, customer service, visual merchandising and teamwork.
• Promote the brand by engaging customers in creative activities and demonstrations.
• Ensure full understanding and awareness of all current product and product information.
• Maintain awareness of all intranet communications, current advertising, promotions and other marketing initiatives.
• Develop, share and apply product expertise.
• Possess a complete understanding of and comply with all store processes.
• Assist the sales manager or sales team lead with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase.
• Engage in, maintain and support store safety standards and training.
• Possess a clear understanding of the visual merchandising concepts and standards to engage customers and associates with the product.
• Possess a complete understanding of applicable company systems, policies and procedures.
• Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Crate and Barrel/CB2 Associate Guide/Hudson Grace Guide.

We’d love to hear from you if you have…

• 1+ years customer service or retail experience
• High school diploma/GED or equivalent
• Experience with Microsoft Office, Google applications, computer systems and tablet devices
• 6+ months customer service or retail experience preferred

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